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Karta Card AI Metal Credit Card

Industrial and brand design for Karta's physical credit card. 17g metal card with AI features and premium finish.

Cliente
Karta
Industria
FinTech — SaaS
Tiempo
45 days
Impacto
1k customers in 12 months
Karta AI metal credit card — angled view of the 17g recycled-steel card with AI-inspired line pattern and VISA Infinite mark

People often have several cards, and at high spending levels, banks compete to attract them and build their loyalty.

The problem: outdated services and cards that no one shows off. Karta was created for this purpose: a modern card that understands its holder and becomes their favorite for traveling, creating memorable moments.

Reto

Credit cards have not adapted to modernity with AI.

Traditional credit card providers offer a 20th-century service. It's time to have a credit card that truly understands the user.

I want to grow as Karta

Resultados

  • +1k customers in 12 months.
  • 2 additional cards per user.
  • 85% saving on transaction fees compared to competitors.

El equipo

  • 1 developer
  • 1 product designer by Comandos
  • 1 Founder at Karta
Karta metal credit card — top-down view of the matte black front face with Visa Infinite mark
Aventura

Defining top 3 challenges identified.

The starting point — a technically fine, completely forgettable credit card.
Snowboarder carving through fresh powder — a travel moment worth showing off
Child meeting a giraffe at a wildlife park — a memorable family trip
Dancer under a burst of sparks — an extraordinary experience Karta helps create

Conversations with users in 5 countries

  • 8 of 10 users associate metal cards with more benefits than plastic cards.

  • 10 of 10 users perceive that a card with no annual fee will not meet their needs.

  1. 01

    Metallic card

    As part of the premium perception. The card must be metallic, competing with Amex Centurion.

  2. 02

    Users perceive

    They typically have three credit cards. We need to time Karta's use perfectly and ensure the experience is remarkable.

Karta Manifiesto

Karta is the borderless credit card for global citizens and multicultural visionaries. Designed for those who see opportunities beyond geographical boundaries, Karta empowers you to build your financial future on the international stage.

Karta Manifiesto — couple watching hot-air balloons rise over Cappadocia at sunrise
Seeing the mountain

Early versions of the credit card

Comandos did not participate in the initial proposal phase. We joined a few days later at the request of Karta's founders.

Early Karta card design proposal — purple with green diamond
01 First proposal
Early Karta card design proposal — green with subtle pattern
02 Second proposal
Karta Ai.fred technology prototype — front with generative line pattern
03 Ai.fred · front
Karta Ai.fred technology prototype — back with card details and VISA Signature
04 Ai.fred · back

First proposal: purple with a green diamond.

In a Matter of Days, we learned

We leverage AB testing with short sprints to iterate quickly and improve conversion.

5 users interviewedn = 5

  1. 5/5

    5 of 5 users: Compared with Amex Centurion

    Comparing the designs, Amex was still beating us.

  2. 4/5

    4 of 5 users: Did not like the card

    It didn't inspire confidence. They felt an old but modernized vibe.

  3. 3/5

    3 of 5 users: Want to show off their card

    Not only do they use it to pay, but when they take out their card to pay, it speaks to their unique personality.

What users told us, on camera — handing over a card that says nothing about you.

Quick, Dynamic and Unique Conversations

Quick conversations via WhatsApp helped us iterate quickly.

15 early adopters who helped accelerate the Karta card design — captured while texting on WhatsApp
Making top

We decided to redesign everything

Dynamism and progress are represented by lines to the right. What happens if we put this on a card?

Final Karta metal credit card — perspective shot showing the AI-inspired line pattern and 17g recycled-steel body

Made from 17 grams of precision metal and 65% recycled steel, it offers a bold and elegant feel while demonstrating that true prestige leaves no footprint.

The redesign — 17 grams of recycled steel under a single spotlight.

Back of card

  1. First version of the Karta card back — cluttered typography reduced legibility

    First version

    Tests with physical cards revealed poor readability; 80% took time to locate contact information.

  2. Final version of the Karta card back — cleaner layout with a 24/7 WhatsApp Concierge number

    Final version

    A cleaner layout with a 24/7 WhatsApp Concierge number.

Focused on people who have no limits or boundaries.

Collage of the Karta black metal Visa card in real life — held up in front of Cinderella Castle with pink flowers in the foreground, unboxed from its black welcome kit ('Anywhere, Anytime', 'Metal looks good on you!') on a wooden table, a close-up of the Karta logo on the matte card, and several Karta cards spread on a dark table next to a fortune cookie

Amazing results in 12 months

+1k
Customers in 12 months A HUGE success. Better than we expected.
2
Additional cards per user Savings on transaction fees compared to competitors.
85%
Savings The whole new process is incredibly easier for anyone to complete.

Trabaja con nosotros

Crece como Karta

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